[Lady Harmony] – CANCELATION, NO-SHOW, AND REFUND POLICY
Welcome to the Cancelation Policy, No-Show Policy, and Refund Policy for Lady Harmony ABN 15496098071
1. YOUR ACCEPTANCE:
In this Cancelation Policy, No-Show Policy, and Refund Policy “Tanya Elise", "Tanya Elise Fitzgerald", "Tanya Fitzgerald", "Lady Harmony", "we", "us" or "our" refers to Lady Harmony ABN 15496098071 and our Website (Site) (www.ladyharmony.com.au) or any Service(s), as is appropriate in the context of the use of the words (“Tanya Elise", "Tanya Elise Fitzgerald", "Tanya Fitzgerald", "Lady Harmony", "we", "us" or "our"). By using our Site or any of our Service(s), you accept and agree to be bound by this AGREEMENT from the date of purchase(s) (including financial and/or free).
If you do NOT agree to the Cancelation Policy, No-Show Policy, and/or Refund Policy that has been written, please cease using our Site and Service(s) immediately.
2. TERMS OF BOOKING AND/OR PURCHASE (FINANCIAL OR FREE):
By making this booking(s) and/or purchase(s) you are agreeing to the Cancelation Policy, No-Show Policy, and Refund Policy. For the purpose of this Terms of Booking and/or Purchase, the term "I" or "Purchaser" shall refer to any individual who makes a financial and/or free purchase(s) from Tanya Elise Fitzgerald (Lady Harmony ABN 15496098071).
3. AGREEMENT FROM DATE OF PURCHASE (FINANCIAL OR FREE):
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I have read and agree to the Cancelation Policy
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I have read and agree to the No-Show Policy
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I have read and agree to the Refund Policy
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I understand that by making booking(s) and/or purchase(s) (financial or free) with Lady Harmony I am agreeing to the Cancelation Policy, No-Show Policy, and Refund Policy
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I understand that if I cancel an appointment with less than 12-hours notice I will be deducted 50% of that total booking and/or purchase fee.
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I understand that I if do not show up to an appointment I will be deducted 100% of that total booking and/or purchase fee.
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I understand that I am not entitled to a Refund because I have read and understood the Refund Policy
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I understand that if I ask for a Refund to any capacity, I will be declined because I have read and understood the Refund Policy
LADY HARMONY CANCELATION POLICY:
Here at Lady Harmony, we do things a little differently.
We like to avoid charging our clients rescheduling fees, when possible.
We understand that accidents and emergencies happen that sometimes prevent 24-hour notice for rescheduling an appointment.
For this reason, we require all of our Service(s) to be paid in full via our online booking service.
If for some unforeseen reason you cannot make your appointment and you have given us less than 12-hours notice, we will deduct 50% of your total booked service and credit your next appointment with the remaining 50%.
Please email tanya@ladyharmony.com.au at your earliest convenience to reschedule your appointment to avoid the above charges.
NO-SHOW POLICY:
If for some unforeseen reason you cannot make your appointment and you have NOT given Lady Harmony ANY notice via email (tanya@ladyharmony.com.au) prior to your appointment, we will deduct 100% of your total booked Service(s) and you will be require to rebook your next appointment without ANY financial credit, in any way shape or form.
Please email tanya@ladyharmony.com.au at your earliest convenience to rebook your appointment, or simply rebook your appointment using our online booking link: https://www.ladyharmony.com.au/book-spinal-energetics and/or log into your account via your login details specific to your Member Account.
LADY HARMONY REFUND POLICY:
We do not offer ANY refunds for our Services for change of mind for any of our Product(s) or Service(s) including, but not limited to, Spinal Energetics, Online Programs, Coaching, Memberships, E-books, and/or Activity Workbooks.
You may, however, cancel your monthly subscription at any time via your account page, but due to the nature of the Service, no refunds will be made for any membership fees already paid.
Once you cancel you will no longer have access to the Service(s), including all content and community resources, once your current membership period is completed.
It is entirely your responsibility to ensure that you cancel your account in good time should you no longer require the Service and do not wish to be billed further.
For any questions, please contact Tanya at:
Email: tanya@ladyharmony.com.au
Lady Harmony ABN 15496098071
Last update: 12/02/2023